If you need to cancel or change your appointment, we are happy to do so with a minimum of 24 hours notice.
Late Notice Cancellations Policy (less than 24 hours)
For same-day notice of change or cancellation we are less able to fill your appointment slot and a cancellation fee of 50% of the treatment cost will be charged.
If you do not attend your appointment and have not contacted us beforehand, then we will review your next booking and may ask that you make a non-refundable payment of the full treatment fee in advance of your next treatment to secure the appointment.
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