Body & Mind Therapy Centre Mossley, Manchester
01457 835491

Cancellation Policy

If you need to cancel or change your appointment, we are happy to do so with a minimum of 24 hours notice.

COVID

In these exceptional circumstances, we have reviewed our cancellation policy as short-notice cancellations and non-attendance adversely affect our staff and business. 

Late Notice Cancellations Policy (less than 24 hours)

To enable social distancing and keep you and our staff safe in the COVID-19 pandemic, we have restricted the number of treatment rooms in use to a maximum of 4 from March 2020. This means we have fewer appointments available and for same day notice of change or cancellation we are less able to fill your appointment slot and a cancellation fee of 50% of the treatment cost will be charged.

Non-Attendance

If you do not attend your appointment and have not contacted us beforehand, then we will review your next booking and may ask that you make a non-refundable payment of the full treatment fee in advance of your next treatment to secure the appointment.

 

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Testimonials

"It was very relaxing and the treatment solved my neck problem"